The global trend of transitioning from traditional stand-alone systems to cloud-based systems offers numerous benefits. Here’s an explanation from the operational perspective of animal hospitals:

• Data Maintenance and Security Issues Previously used paper records and stand-alone record systems faced difficulties in data maintenance and storage security risks. When using paper records, retrieving information required significant manpower. Over time, issues such as fading handwriting, yellowing paper, and insect damage frequently occurred. Stand-alone systems are typically one-time purchase software without regular system function and hardware upgrade packages. This often leads to clinics hesitating to upgrade their computer operating systems or hardware to accommodate the software, thereby exposing them to increased risks of computer viruses, data loss, and other security vulnerabilities.

• Accurate and Transparent Recording Cloud-based systems ensure that every medical record is detailed and securely preserved, then transformed into an easily readable format for pet owners. Providing examination reports, X-ray or ultrasound image files (via QR code), clear medical records, prescriptions, and comprehensible bills for each visit helps enhance the hospital’s professional image and gain pet owners’ trust.

• Data-Driven Decision Making Both businesses and medical institutions require data analysis to observe commercial opportunities and risks, and more importantly, to support management’s decision-making. Cloud-based systems record every data point, presenting operational statistics through visualized reports. This helps management uncover insights hidden behind the data, which is an essential mindset for modern clinic operations.

All types of old medical records can be transferred seamlessly. Here are some examples:

• Domestic stand-alone “E” brand

• Domestic cloud-based “S” brand

• Hong ○ Min

• Domestic “I” brand

• Domestic cloud-based “D” brand

• Foreign cloud-based “D” brand

• Various Excel records

If you have any concerns about data transfer, please feel free to contact us.

Initially, it will take some time to get used to the new interface and operational methods. If you encounter any difficulties during this process, our customer service team will be available to assist you. Once you successfully adapt to the new cloud environment, it will definitely significantly improve your work efficiency.

NxVet provides comprehensive customer service. If you encounter any issues while using our system, we offer year-round support and assistance. Don’t worry, each of your concerns will be thoroughly tracked and addressed.

❖ Customer Service Hours: Monday to Saturday: 9:00 AM – 9:00 PM Sunday: 9:00 AM – 6:00 PM

(Break times: 1:00 PM – 2:00 PM / 5:00 PM – 6:00 PM)

Stand-alone systems aren’t as secure as you might imagine. If someone gains direct access to your device, they could potentially perform unauthorized operations and steal your data. NxVet understands businesses’ concerns about data security. During the transition to the cloud, we implement very strict security measures and use advanced encryption technologies to ensure that customer personal information is protected from unauthorized access.

Yes, they can! We have professional engineers who can integrate your system with your equipment. Here are some brands we have successfully integrated in actual cases:

• IDEXX • SYNGEN (生展) • Amishield • Abaxis • SKYLA • PACS

• ERP system for clinic administrative management (inventory and statistics)

Through the ERP management system, you can more effectively manage your business operations, including performance calculations, medication and supply inventory, and revenue statistics, ensuring efficient clinic operations.

• Computer-automated prescription to improve consultation efficiency

Computer-automated prescription can greatly simplify the medical process and reduce error rates. After selecting medications, the system automatically calculates dosages. This can increase daily consultations by 10%. Currently, the usage rate among our clients is as high as 98%.

Both features may require more effort during initial setup, but once completed, you can enjoy the benefits of automation and more powerful statistical functions. The system will provide you with rich data analysis features, allowing you to better formulate strategies and evaluate staff performance.

Stand-alone systems lack proper maintenance, and if the data is not backed up properly, it can result in permanent data loss, leading to unacceptable consequences. Cloud-based systems, on the other hand, are better equipped to overcome these challenges. They offer superior fault tolerance and security, as well as convenient customer support to help you protect and manage your data, reducing the risk of data loss.

Currently, our primary model is a subscription-based system. With a subscription, you can access the full functionality and receive high-quality after-sales support. A business’s needs may change over time, so the subscription model ensures you can always use the latest and most optimized version, maximizing your usage benefits.

We have gathered feedback from clinics and analyzed the medical and basic statistical functions that most clinics use. Based on this, we have designed the NxVet platform to provide a one-stop solution, covering everything from medical practices to business management. All the features are bundled and cannot be sold separately.

However, based on your specific usage requirements, we do offer add-on services such as a cloud-based imaging system (PACS), a medical data dashboard (Power BI), and regular data backup services. These can help you streamline the management of your animal hospital.

Yes, the cloud-based system can run on remote servers, so you don’t need to invest a large amount of money in purchasing and maintaining hardware equipment. You can access and manage your clinic’s data and system anytime, anywhere. When you have an emergency situation, you don’t have to go back to the clinic just to review the records, which can effectively save you time and costs.

You can purchase a plan based on your specific needs. The “Unlimited” plan, as the name suggests, has no upper limit on the number of users. Even a veterinary clinic with a hundred staff can use this plan.