Product Inventory: Medications, Vaccines & Merchandise

The Product page is the master catalog for everything the clinic buys, stocks, and dispenses — medications, vaccines, food, surgical consumables, and retail merchandise. Use it to track stock levels, set reorder thresholds, manage batch numbers and expiry dates, and link products to suppliers.

How to access

  1. From the main menu, click Inventory.
  2. Click the Product tab.
  3. Filter the catalog by category, supplier, stock status (low / out / sufficient), or search by product name or SKU.
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Adding a new product

  1. Click + Add Product.
  2. Fill in the required fields:
    • Product name.
    • SKU / item code.
    • Category — medication, vaccine, food, surgical, retail, etc.
    • Unit — tablet, mL, dose, pack, kg.
    • Unit price.
  3. Optional but recommended:
    • Supplier(s) with their respective costs.
    • Reorder point — trigger a low-stock alert below this number.
    • Controlled drug toggle — flags the product so every dispense is logged for audit.
    • Tax rate — applied at billing time.
    • Image — helps front-desk staff confirm the right item.
  4. Click Confirm.
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Receiving stock

  1. From the product row, click Receive Stock.
  2. Enter the Quantity, Batch number, Expiry date, and Supplier.
  3. Click Confirm. The on-hand count updates and the new batch is added to the inventory layer.
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Stock adjustments

Use Adjust Stock for corrections that aren’t purchases or sales:

  • Damage or breakage.
  • Expiry write-offs.
  • Inventory recount differences.
  • Inter-branch transfers.

Each adjustment requires a reason and is logged for audit.

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Tip

Set Reorder points generously for vaccines and frequently-prescribed medications. Vet supply chains are notoriously slow — a 30-day buffer is the difference between rescheduling vaccinations and running out mid-month.

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Need more help?

Feel free to ask — we’re here to help!